Back to Work Blog

From hospitality training to employment | Munir's story | Back to Work

Written by Back to Work | Sep 7, 2026, 12:22:54 PM

From Hospitality training to a new role: Munir’s journey into Employment

Finding reliable candidates for entry-level roles can take time and resources.

For employers, funded pre-employment training can offer an alternative route to recruitment, connecting businesses with people who are actively developing their skills, preparing for work and receiving dedicated support to help them secure employment.

Munir's story is one example of how this approach can help learners take the next step into work.

After completing our pre-employment Hospitality & Catering training course, Munir secured a new role with a local football club, working as a Retail Cashier.

His journey demonstrates how industry-focused training, combined with careers support, can help people build the confidence and workplace skills they need to move into employment.

Training to employment

Munir from Liverpool completed his Hospitality & Catering training with Back to Work before successfully securing his new position.

While his training was focused on hospitality, the skills he developed have proved valuable in his new retail role, demonstrating how transferable workplace skills can open doors across different industries.

For Munir, completing the programme was an important step towards becoming more confident about entering the workplace.

 

 

This preparation can be particularly valuable for people taking their first steps into employment, helping them understand what employers are looking for and approach the recruitment process with greater confidence. 

Building transferable skills for the workplace

Although Munir completed Hospitality & Catering training, the skills he developed can be valuable across a wide range of customer-facing and operational roles.

Communication, organisation, teamwork, reliability and maintaining high standards are all qualities that employers can benefit from, whether recruiting in hospitality, retail, leisure, facilities or other sectors.

Munir has now put these skills into practice in his new role.

His responsibilities include supporting day-to-day operations, coordinating tasks and schedules, communicating with clients and colleagues, maintaining accurate records and helping ensure work is completed efficiently and to a high standard.

His progression from hospitality training into a retail role is a good example of how transferable workplace skills can open doors across different industries.

Support beyond the classroom

Training is only one part of becoming work-ready.

Munir's Career Support Advisor supported him throughout his job search, helping him identify suitable opportunities, improve his CV and applications, and prepare for interviews.

He describes the support as an important part of his journey into employment:

 

For employers, this additional support can be an important part of the value offered through funded pre-employment training.

Learners aren't simply completing a course, they're also receiving guidance designed to help them successfully transition into the workplace.

Why recruit through funded pre-employment training?

Working with candidates who have completed funded pre-employment training can offer you a number of potential benefits:

  • Access motivated candidates who are actively preparing to enter employment.
  • Connect with talent earlier rather than relying solely on traditional recruitment channels.
  • Meet candidates with relevant skills developed through industry-focused training.
  • Benefit from careers support that helps learners with CVs, applications and interview preparation.
  • Build a pipeline of entry-level talent with the skills and confidence needed to take their first steps into the workplace.

For employers looking to recruit at entry level, funded training can therefore form part of a wider strategy for finding and developing new talent.

Building confidence for long-term employment

For Munir, securing his new role has provided more than simply a new job. It has given him greater confidence and stability as he begins the next stage of his career.

When asked whether he now feels better prepared to remain in work, Munir said:

 

This is an important part of the transition from training into employment. For learners, the goal isn't simply to secure a job, it's to develop the confidence, skills and understanding needed to build a sustainable career.

A positive outcome for learners and employers

Munir's journey demonstrates the potential of funded pre-employment training to create positive outcomes for both learners and employers.

For learners, it provides the opportunity to build skills, improve employability and receive practical support when searching for work.

For employers, it can provide access to people who have already demonstrated their commitment to developing their skills and are receiving support to prepare for employment.

Munir's move from Hospitality & Catering training into his new role shows how this approach can help people take the next step into work, while giving employers another route to finding motivated entry-level talent.

Looking for your next entry-level recruit?

We help people develop the skills, confidence and employability support they need to move into work through funded pre-employment training.

Our programmes combine industry-relevant training with dedicated careers support, helping learners prepare for the recruitment process and take their next step towards employment.

For employers, this creates an opportunity to connect with motivated people who are actively developing their skills and looking for their next opportunity.

If you're an employer looking to access motivated entry-level candidates, speak to our team today to find out how we could support your recruitment needs.