This basic IT skills course is designed for beginners to digital, and those seeking a future career or entry-level role within digital and IT Technical Support.
Level 2 Diploma in Digital & IT Skills
Delivered online - learn from home
Fully funded - no cost to you
This online digital and IT skills course is perfect for those with little to no experience in digital, as it’s designed to introduce you to the basic principles of digital, programming and IT tech support to prepare you for an entry-level role in the industry.
It’s also fully funded, at no cost to you, providing you meet the following eligibility criteria:
Aged 19+
UK / EU resident for 3+ years
Unemployed
Have access to a PC / Laptop
Good standard of Maths & English
By completing this course, you’ll gain the essential entry-level skills that employers are looking for to help you enter the IT industry for the first time.
Digital and IT skills are some of the most in-demand right now in the UK jobs market, so you’ll give yourself a competitive edge and improve your CV at the same time, with accredited and industry-recognised qualifications on completion of the course.
This basic IT skills course is funded by the UK government, meaning it’s available at no cost to you providing you meet our eligibility criteria.
To apply, simply out the form on this page, and a member of our enrolment team will contact you to discuss the next start date for the course and your eligibility to join.
As part of this Digital & IT Skills course, you’ll complete key units with the support of your expert tutor to best prepare you for an entry-level role in this industry.
In this first unit, you’ll investigate the accidental and malicious security threats that exist to IT systems and data. You’ll learn about system vulnerabilities and the tools and techniques used to protect users from risks and potential damage, including loss of data, loss of data integrity and unauthorised access to data.
In this unit, you’ll develop an understanding of presentation software and how to create effective presentations for different purposes and audiences. You’ll also learn about inclusive design and how to apply techniques to ensure presentations are accessible.
You’ll explore the principles of computer programming to understand how programming works. You’ll develop text-based programming skills to design and develop your own computer program.
In this unit, will develop an understanding of the different types of digital graphics and how they are used. You’ll research and plan design ideas in response to a client brief and learn how to manipulate digital graphics using photo and vector editing techniques to create bitmap and vector graphics for specific purposes.
You’ll learn about different network types and the standards that relate to them. You’ll also develop an understanding of the key components, protocols and applications that support networking to configure a network to meet organisational requirements.
In this unit, you’ll learn to understand IT diagnostic procedures, so you are able to identify and repair faults when installing, configuring, and testing IT systems and mobile devices for a range of user needs. You’ll also learn about the hardware and networking components needed in an IT system, how operating systems work and the types of software and applications that need to be installed and configured.
You’ll develop an understanding of spreadsheet software tools and techniques to be able to produce spreadsheets. You’ll also learn how to apply advanced formulae and functions to process data and use automated tools to aid productivity.
This unit will help you to understand the importance of digital skills in the workplace and how changes in employment have led to an increase in demand across several sectors.
You’ll learn about the different types of job roles where digital skills are required, and the characteristics valued by employers to establish a successful career in today’s digital economy.
You’ll also identify your own career/progression goals and plan how to develop your digital skills to meet your intended goals.
Once you’ve completed this Level 2 Digital & IT Skills course, we can support you onto further learning opportunities to help kickstart your new career.
Networking & Cybersecurity
IT Technician (Level 3)
Information Communication Technician Apprentice
The course runs full-time between 19-26 weekdays (depending on where you’re based) and is delivered in a virtual classroom. The course duration will be discussed with a member of our enrolment team once you’ve applied.
Yes – the course is fully funded for eligible learners.
On completing the course, you’ll gain a Level 2 Diploma in Digital & IT Skills.
To enrol, you need to be:
No prior experience is required as it’s designed for beginners. It introduces core principles, basic terminology, and foundational IT and digital skills.
You'll need access to a laptop or PC with a stable internet connection and a webcam in order to attend the virtual classroom sessions.
After completing the course, we’ll support you into next steps such as apprenticeships, skills bootcamps, or employment in related roles.
Our team of experienced industry trainers deliver the course in a virtual classroom setting, bringing real-world knowledge to beginners.
Yes — we provide support throughout the course and also help you with progression into further training or employment.
Yes — the course awards an industry-recognised Level 2 qualification, which can enhance employability in entry-level digital or IT roles.
If you don’t feel this particular course is right for you, we have other courses available that may be more suitable.
Learn the fundamentals of web design and other digital skills in this short, fully funded course.
Gain essential digital and design skills to enter the creative industries.
Gain an accredited Level 3 qualification to kickstart your cybersecurity career.
This is what you can expect once you’ve applied for the course.
From level 0 to 7, we’re here to help. Get in touch to discuss your needs and find the right programme for you.
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