Lancashire Click: Free Digital Skills Course for Local Residents

Building digital skills and confidence across Lancashire

This Lancashire Click programme is designed to help local residents across the region feel more confident using technology in everyday life and at work.

Whether they're looking for work, need help accessing online services, or simply wanting to become more confident using a phone, tablet or computer, we can help.

It’s designed to break down any employment barriers that could be holding them back from finding employment.

The programme is available for eligible local residents in Blackpool, Fylde, Wyre, Preston, Chorley and South Ribble.

Click is a Lancashire Combined County Authority (LCCA) programme delivered through the Adult Skills Fund.

Enquire here

Who is it for?

This Lancashire Click programme is designed for adults aged 19 and over who have limited experience of digital technology or lack confidence using it.

Participants will benefit from the course if they:

Want to improve digital skills but don't know where to start.
Find it difficult to access online services independently.
Need support with searching and applying for jobs online.
Want to learn how to create or improve a CV.
Have low or no formal qualifications.
Face health, disability, caring, financial, language or social barriers that make accessing digital technology more difficult.
Are looking to improve overall confidence and move closer to employment.

Participants don't need to be an expert with technology. The programme is designed to help build digital skills step by step.

What's delivered on the programme?

The Lancashire Click programme covers practical digital skills that local residents can use in everyday life and the workplace.

Using phones and other devices

Teaches how to use devices such as phones, tablet and computers, as well as open applications and webpages, connect to Wi-Fi, and find relevant information online.

Getting online and using email

Covers how to search the internet, set up and use email, send attachments, save contacts and organise files.

Staying safe online

Participants will understand how to protect their personal information, create and manage passwords, recognise scams and use online services more safely.

Accessing online services

Builds confidence in online shopping, making appointments, arranging bookings and accessing essential services.

Digital skills for employment

Teaches how to create or improve a CV, search and apply for jobs online, and use Microsoft 365 applications to support with job searching and future work.

How does the programme work?

Developing Digital Skills consists of an initial taster session, followed by a 9-hour digital skills support programme for local eligible residents.

It's designed to help participants learn at their own pace, with support throughout.

Digital Taster Session (2 hours)

The programme starts with a two-hour session to explore current digital skills, identify any barriers faced and understand the support needed.

We'll cover the basics, including using devices, opening applications, following links, making online appointments, online banking awareness, job searching and recognising online scams.

Developing Digital Skills (9 hours)

We'll continue building confidence through practical activities covering four key areas:

Using devices and finding information online.
Communicating and managing information, including email and files.
Completing online transactions, solving basic problems and staying safe.
Developing digital skills for work and everyday life, including CV creation, job searching and Microsoft 365.

"I completed two weeks of training and built the confidence and skills I needed to gain a new role as a Teaching Assistant."

Ruth Graydon, Teaching Assistant Pathway

To apply, please fill out the form opposite and a member of our team will get back to you to discuss the next steps.