Thanks to our fully funded pre-employment training service, we provided suitable, qualified and motivated candidates to fill multiple entry-level vacancies for Direct Line Motability.
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Background
Direct Line Motability (DLM) is the insurance provider for the Motability Scheme in the UK, covering vehicles, adaptations, and up to three named drivers.
As an insurance provider, they regularly have vacancies to fill across their customer contact centre teams, but faced the all too familiar issues that we come across every week when talking to fellow employers...
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100s of CVs to review
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Too many "unsuitable" candidates
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Expensive and time-consuming hiring process
What we did
After being introduced to Jane Andrews (HR Advisor at DLM), we quickly identified that our pre-employment training could offer a cost-effective recruitment solution for her needs.
This meant that Jane and DLM would not only receive suitable candidates ready to interview, but also candidates that had:
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Already completed relevant contact centre training.
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Gained industry-recognised qualifications in the process.
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All at zero cost.
We also visited their workspace ahead of agreeing our partnership, which helped our team gain a better understanding of DLM as an employer, and how we could tailor our training around their specific needs.
How it worked
By using our pre-employment training service, EE experienced:
No more jobs boards
We sourced qualified and suitable candidates for their entry-level vacancies.
Job-specific training
Candidates received training relevant to their vacancies, and accredited qualifications.
Suitable candidates
Only suitable, qualified and motivated candidates were presented to them, ready to interview.
Hiring at speed
They experienced a faster hiring process, after being introduced to candidates that were ready to make an impact from day one.
All at zero cost
The training and overall service we provided was fully-funded. No costs, and no obligation to hire.
The results
18
candidates interviewed by DLM.
10
successful job offers issued.
56%
success rate from interviews.
Recruitment service via pre-employment training: FAQs
When we say no cost to you, we mean it.
There’s no fees, and no obligation to hire.
The only requirement we need from you is a genuine interview opportunity for candidates who complete their training. That’s it.
That’s common for a lot of employers we work with.
Many businesses still use agencies alongside training providers.
The difference is our candidates are trained and screened before interview, which often reduces agency dependency over time.
This is exactly why our pre-employment training programmes exist.
Training happens before candidates reach you.
You only interview candidates who’ve completed their training first and understand the role you’re hiring for.
We specialise in entry-level roles across contact centres, customer services, retail, hospitality, warehousing, health and social care and more.
Our programmes are designed to introduce candidates to the specific requirements of your vacancies, delivering accredited Level 1, 2 and 3 qualifications so that they're ready to make an impact in your business from day one.
Your guide to working with us
Download our short PDF, which provides an overview of the pre-employment training programmes we deliver for businesses like yours.
"Since working with Back to Work, we've been able to turn our job adverts off, as they're providing us with suitable candidates."
Donna Swan, EE (BT Group)To apply for a course, please fill out the form opposite and a member of our team will get back to you to discuss the next steps.