“I've gained more confidence in using a PC and other digital equipment.”
From customer service training to employment: Elizabeth's story
Finding the right people for your business isn't always straightforward. But what if you could access a pool of motivated, trained candidates without the cost of traditional recruitment?
At Back to Work, we help employers connect with people who are ready to take their next step into employment. Through our fully funded pre-employment training programmes and free recruitment support, we help individuals develop the skills and confidence employers are looking for.
For businesses, that means access to potential employees who have already taken positive steps towards preparing themselves for the workplace.
Building confidence and developing new skills
Elizabeth Burnell, from Derbyshire, recently completed a Customer Service course with Back to Work.
Like many people looking to improve their employment prospects, Elizabeth wanted to develop her skills and explore new job opportunities.
Through her training, Elizabeth gained something particularly valuable: greater confidence in using technology.
When asked how the course had helped prepare her for employment, Elizabeth explained:
These are important skills for today's employers, particularly in customer service roles where employees may need to navigate computer systems, respond to customer enquiries and use digital tools throughout their working day.
Elizabeth also highlighted the support she received in identifying home-based employment opportunities, demonstrating how our services can help learners explore jobs that suit their circumstances.
Following her training, Elizabeth confirmed that she felt better prepared to remain in employment and access higher-paid opportunities.
Her experience demonstrates how pre-employment training can help people build the confidence and practical skills needed to take their next step towards work.
What does this mean for employers?
When recruiting new employees, qualifications and previous experience are only part of the picture.
Employers also need people who are motivated, willing to learn and confident enough to apply their skills in a working environment.
That's where pre-employment training can make a difference.
By supporting people like Elizabeth to develop their abilities before entering employment, wek help employers access candidates who've already invested time and effort into improving their employability.
Rather than relying entirely on traditional recruitment methods, businesses can work with us to identify individuals who've completed relevant training and are actively looking for opportunities.
A free recruitment service, designed around your business
We work with employers to help them overcome recruitment challenges and connect with suitable candidates.
Our pre-employment training and recruitment support can provide businesses with:
- Access to trained candidates: Connect with individuals who have completed training designed to develop relevant workplace skills.
- Motivated jobseekers: Reach people who have demonstrated a commitment to improving their skills and finding employment.
- Reduced recruitment costs: Access our employer recruitment support free of charge, without traditional agency placement fees.
- Candidates matched to your vacancies: Work with our team to identify potential applicants based on your recruitment requirements.
- Improved workplace readiness: Meet candidates who have had the opportunity to develop their confidence, employability and practical skills before starting work.
- Support with recruitment: Benefit from a dedicated team that understands the importance of finding the right people for your business.
Whether you're recruiting for customer service, administration or other entry-level positions, our team can discuss how pre-employment training could support your workforce requirements.
Helping people succeed & businesses grow
Elizabeth's experience is a reminder that a little additional training and support can make a meaningful difference to someone's employment prospects.
For employers, these improvements matter too.
A candidate who feels more confident using technology, communicating with others or approaching unfamiliar tasks may be better prepared to adapt to the demands of a new role.
Our aim is to create opportunities that benefit both sides: helping individuals develop the skills they need while supporting employers to find suitable, enthusiastic candidates.
By working with us, businesses can access a recruitment service that focuses not just on filling vacancies, but on helping people prepare for employment.
Looking to recruit? Talk to us.
Your next great employee could already be training with us.
If your business is looking to recruit, our team can help you explore how our free recruitment service and pre-employment training programmes could support your hiring needs.
From identifying potential candidates to discussing your workforce requirements, we're here to make recruitment easier and more accessible.
Get in touch with our team today to find out how we can help you recruit trained, motivated candidates at no cost to your business.
Ready to get started?
Visit our Work with us page to learn how you can get started with pre-employment training and power up your workforce.